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Privacy Policy

Welcome to GREALL ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greall.com or use our mobile applications.

1. About This Notice

This Privacy Notice outlines how GREALL collects and processes your personal data when you visit our website or use our mobile applications. It explains what we do with your personal data, how we keep it secure, and your rights regarding your personal data.

2. Who We Are

Greall Tech Limited is a technology company that leverages its innovation in developing applications to improve technology worldwide. Our website and mobile applications are operated by GREALL, and any personal data provided or collected is controlled by the respective subsidiary associated with the specific platform.

3. The Data We Collect About You

3.1 Personal data refers to information that can directly or indirectly identify an individual. We collect personal data to enhance our technology-driven services and optimize user experience. We may collect, use, store, and transfer different types of personal data, including:

3.11 Information You Provide:

  • Contact details (name, email, phone number, address)
  • Demographic information (age, gender, date of birth)
  • Online registration details (username, password, authentication data)
  • Survey responses and feedback
  • Marketing preferences

3.12 Information We Automatically Collect or Obtain from Third Parties:

  • Device information (IP address, browser type, OS details)
  • Website and app usage data (search history, interaction details)
  • Unique device identifiers
  • Location data (if enabled)
  • Social media information linked to our platforms

You may close your account by contacting support@greall.com Once closed, all products and services linked to your account will no longer be accessible.

4. Cookies and Other Identifiers

We use cookies and similar technologies to enhance user experience, track usage, and improve our services. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

5. How We Use Your Personal Data

5.1 We process your data to:

  • Provide and enhance our products and services
  • Register and manage your account
  • Process payments and transactions
  • Offer customer support
  • Conduct research and improve technology
  • Personalize recommendations and advertisements
  • Ensure security and detect fraudulent activities
  • Comply with legal obligations

6. Legal Basis for Processing Personal Data

6.1 We process personal data based on:

  • Consent: When you opt-in for marketing communications
  • Legitimate Interests: To improve our services and ensure platform security
  • Performance of a Contract: To process transactions
  • Compliance with Law: When required by legal obligations

7. How We Share Your Personal Data

7.1 We may share your data with:

  • Service Providers: For platform hosting, payment processing, and data analysis
  • Business Partners: To enhance our technology ecosystem
  • Regulatory Authorities: To comply with legal requirements
  • Third Parties in Business Transfers: In case of mergers or acquisitions

We require our partners to handle your data securely and only for permitted purposes.

8. International Transfers

Your personal data may be transferred to other countries where we operate. We take appropriate measures to ensure your data remains protected, in compliance with applicable regulations.

9. Data Retention

9.1 We retain your personal data only as long as necessary for:

  • Our business relationship with you
  • Legal and compliance obligations
  • Business and consumer needs

When no longer required, we securely delete or anonymize your data

10. Data Security

We implement industry-standard security measures to safeguard your personal data against unauthorized access, misuse, or disclosure. In the event of a data breach, we will notify you and relevant authorities as required by law.

11. Your Legal Rights

11.1 You have rights under data protection laws, including:

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Erasure: Request data deletion
  • Objection: Restrict data processing
  • Portability: Transfer your data

To exercise your rights, contact us at support@greall.com. We may request verification before processing requests

12. Data Controllers & Contact

For any questions or concerns about this Privacy Notice, data processing, or your legal rights, contact our Data Protection Officer at support@greall.com. We will respond within the required legal timeframe.